Customer Service Manager - Bristol

Salary to suit the right person - Service
Ref: 981 Date Posted: Friday 02 Jun 2023

Job Role

Our Client is a large franchised car dealership in the Bristol area, North Somerset. They have asked us to find a Customer Service Manager. This role needs a very customer focused person who can manage themselves and their team to focus on customer needs in their service/aftersales department. It does not necessarily need motor industry experience as this is about ensuring customers are dealt with in a manner that’s focused on them not just being pushed through a predefined, faceless process, so it’s about people first and foremost. You will need experience in dealing with people face to face such as Hotel, Food, Hospitality, Event Management etc. and you will need the drive to manage and motivate a team of Service Advisors. The salary for this job will be to suit the person as its all about the people, the expectation is that it will be in the £30-50,000 pa range.

Please contact us in confidence, if you don’t want your CV to be visible to many other agencies please apply directly via our web-site, this will avoid your CV being placed into the job board’s ‘library’ for all to see. Or if you are happy to do that just press the apply button. We will also have many other similar jobs in the wider area so again please don’t be afraid to ask us.

About Us

This vacancy is being handled by our Recruitment Director Julian Sleight, 07835 893052, he covers South West England,  South Wales, Gloucester, Worcester, Hereford, Wiltshire, Bristol, Bath, Somerset, Devon & Cornwall areas for all of your Motor Industry and Automotive recruitment needs.  Andy Norman Associates has been recruiting since 2009 backed up by over 20 years of industry experience at senior management and director level. We believe we offer a good, bespoke service because we care about what we do. We always have plenty of Service, Sales, Sales Executive, Sales Manager, Sales Controller, Business Manager, Accounts, Bodyshop and Manager jobs in Car, LCV and Truck dealership / dealer as well as with vehicle manufacturers and suppliers so if you don’t see a motor industry / automotive job that suits you please don’t hesitate to get in touch and discuss your needs with one of our motor industry experts.